Twitter Adds Long-Needed Muting Options To Combat Abuse

Twitter Adds Long-Needed Muting Options To Combat Abuse

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Twitter has unrolled updates to a number of functions long seen as necessary by those critical of its efficiency as a tool of abuse. As they explained toay:

The amount of abuse, bullying, and harassment we’ve seen across the Internet has risen sharply over the past few years. These behaviors inhibit people from participating on Twitter, or anywhere. Abusive conduct removes the chance to see and share all perspectives around an issue, which we believe is critical to moving us all forward. In the worst cases, this type of conduct threatens human dignity, which we should all stand together to protect.

Because Twitter happens in public and in real-time, we’ve had some challenges keeping up with and curbing abusive conduct. We took a step back to reset and take a new approach, find and focus on the most critical needs, and rapidly improve. There are three areas we’re focused on, and happy to announce progress around today: controls, reporting, and enforcement.

Perhaps most significant among the changes is the ability to mute keywords from your notifications, such as, just to pick a few examples at random that don’t seem to have increased in frequency during this election cycle, “jew” or “cuck.” You will be able to pre-select a list of words that you don’t want to see.

 

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Secondly, users will now be able to mute conversations that they are a part of, as a means of avoiding being pinged every time an annoying or harassing conversation where you’ve been included continues.

 

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They’ve also announced a change in the way users will be able to report abusive conduct. Twitter defines abuse as “specific conduct that targets people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease. Whereas previously the onus to report it was on the target, now others observing it may do so.

 

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Twitter has said they’ve retrained their staff on how to spot and handle abusive situations as well. Still, they admit it won’t be a perfect fix. “We don’t expect these announcements to suddenly remove abusive conduct from Twitter. No single action by us would do that. Instead we commit to rapidly improving Twitter based on everything we observe and learn.”